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Moving Boxes:

Why should I use A SMART MOVE moving boxes?

Our hard eco-friendly plastic boxes are waterproof, crushproof, clean and sanitized. They also have an easy grip handle, come with free labels and zip ties, and can hold up to 2 times more than cardboard moving boxes.

Can’t I just get free cardboard boxes?

The boxes may be free but you do not know what has been in there before. Cardboard boxes can trap dirt, bed bugs, pet dander, chemicals or bacteria that you do not want to transfer onto your clothes, linens, and personal items! And do you really want to spend hours of hassle with finding, picking-up, building, breaking, and then disposing of cardboard boxes. Collecting cardboard boxes is not as easy as it sounds. Either you're going to be dumpster diving in the back of grocery stores or driving to the home of a stranger you found on Craigslist. And Did we mention they don’t have handles? We could go on, but you get our point!

Is it really cheaper to rent A SMART MOVE moving boxes rather than buy a cardboard box?

  • Absolutely! Here are five ways you'll save:

  1. A SMART MOVE moving boxes are much stronger than cardboard so you'll be able to pack more in our boxes without worrying about the bottom falling out. This means you'll need fewer boxes.
  2. If you value your time and would rather NOT spend hours gathering, building, breaking, and disposing of cardboard boxes, our moving boxes are delivered to you ready to be packed, saving you hours of valuable time.
  3. A SMART MOVE moving boxes have self attached lids which means you won't need to spend extra money on rolls of packing tape. Our boxes don’t need tape. Just close the interlocking lids and you're done.
  4. A SMART MOVE moving boxes are designed to uniformly stack on top of one another making it super easy for movers to wheel them in and out of your home/office and into a moving truck. With movers charging an average of $150/hr, even shaving just 1 hour off the total move time will have the boxes pay for themselves. 
  5. Our green moving boxes are being reused time and time again allowing us to pass those savings onto you. Avoid the additional cost associated with purchasing cardboard boxes. 

How big are A SMART MOVE moving boxes? And how much does one box hold?

A SMART MOVE moving boxes come in two sizes: Our standard green moving box comes in 27 inches long by 17 inches wide by 12 inches high and our small gray moving box, designed for packing books and delicate items comes in 21 inches long by 15 inches wide by 12 inches high. Both sizes have been ergonomic designed to make our eco-friendly moving boxes easier to stack and pack into a moving van or truck. 

  • Our standard green moving box can hold between 40-50lbs and have approximately 3.2 cubic feet of storage

  • Our small gray moving box can hold between 30-40lbs and have approximately 2.2 cubic feet of storage

How sanitary is A SMART MOVE moving boxes? 

Our cleaning crew thoroughly cleans and sanitizes each moving box by hand after each use, to get them ready for the next happy customer. Used cardboard boxes can contain bugs, dirt, rodent droppings and bacteria. Even new cardboard retains water and moisture, making it a breeding ground for insects and bacteria. Our moving boxes are made from heavy duty plastic, which is dense, durable, waterproof and very bug-unfriendly.

Is there a delivery & pickup fee? And does this fee cover both delivery and pickup?

No! We offer free delivery and pickup within our San Diego County, Orange County, and Los Angeles County service area when you order one of our moving box packages. There is an additional delivery and pick-up fee to some zip codes outside of our service area calculated on a per order basis.

How many moving boxes do I need to pack and move?

Please refer to the residential and commercial packages on our pricing page to determine which moving box package would best fit your moving needs. If you’re between packages and need additional moving supplies, you’ll have an opportunity to add them to your order after you select a moving box package.

  • Based on our experience we suggest the following: 

1 bedroom - 20 boxes

2 bedroom - 35 boxes

3 bedroom - 50 boxes

4 bedroom - 75 boxes

5 bedroom - 100 boxes

If you have any other questions, just simply call one of our moving experts on 858-790-8394 who would be happy to guide you

What days and hours do you deliver and pickup?

We offer delivery and pickup on our moving boxes Monday through Saturday between the hours of 9am and 5pm. When placing your order you will select the date and time that work best for your schedule. We will contact you by text or email the day before your scheduled delivery date to confirm your two-hour delivery window. If you have a day and time that you’d like to receive your moving boxes when we’re not open, please leave your special request in the notes/comments section of your order. We’ll contact you to discuss potential options in order to meet your moving needs.

Do I need to be home for the delivery and pickup?

Yes, someone over the age of 18 should be there to electronically sign the rental agreement. A copy will be sent to the email we have on file. During the collection someone needs to be present to electronically sign the release form while we count and inspect your moving boxes and dollies. In certain situations we will consider delivering to or picking up from a safe, unattended location.

What if I need more moving boxes or moving supplies after my delivery?

If you need more moving boxes or moving supplies just call us at 858-790-8394 and one of our moving experts can help you out. Delivery fee may apply, depending on where you live.

What areas does A SMART MOVE currently service?

We offer delivery and pickup service in most of San Diego County, Orange County, and Los Angeles County. For a detailed list of the cities we serve, you can view our locations page. There is an additional delivery and pick-up fee to some zip codes outside of our service area calculated on a per order basis.

How long do I get to keep the moving boxes?

From our experience, a 2-week rental is perfect for a majority of residential customers to get their stuff packed, moved and unpacked. However, we understand that smaller moves can sometimes be done faster and larger moves may need more time. When you place your order, you can select a rental period anywhere from 1 to 4 weeks. If you are doing a home remodel or putting your belongings into storage for a longer period of time, we can sometimes offer discounted monthly pricing (if booked and paid for in advance) depending on box availability.

Will A SMART MOVE pack and unpack my boxes?

Yes we will! We offer packing and unpacking services in the San Diego County Area. Our professional packing team is made up of experienced packers and organizers who know the best way to pack your precious items safely.

What are the replacement fees for lost rental items?

You will be charged the following for rental items that are not returned:

  • $10 - Per File Bar
  • $20 - Per Laundry Bag
  • $30 - Per Glass Divider
  • $40 - Per Plate Divider
  • $50 - Per Small Gray Moving Box
  • $60 - Per Standard Green Moving Box 
  • $100 - Per Wardrobe Box
  • $150 - Per Moving Dolly

How does the process work

Renting Moving Boxes In Five Easy Steps:

  1. Start by choosing the moving box package that best fit your home or office needs
  2. Then, choose your preferred delivery date and time, select the number of boxes you need as well as any add-ons like wardrobe boxes or packing supplies
  3. To finish the order enter your contact information and payment method
  4. A SMART MOVE will deliver your moving boxes straight to your front door in the San Diego County, Orange County, and Los Angeles County service area. You pack and move enjoying the ease of doing so with stackable, water-resistant bins.
  5. A SMART MOVE will pickup your moving boxes, dollies, and any other packing supplies from your new home or office after and you enjoy your new home stress free

How do I pack my fragile items?

Even though the boxes are sturdy and made from heavy duty plastic, which is dense, durable, and waterproof we recommended using our bubble wrap or packing paper to insure your fragile items are secure from damage during moving in transit.

Don’t forget we offer packing and unpacking services in the San Diego County Area. Our professional packing team is made up of experienced packers and organizers who know the best way to pack your precious items safely.

Can I order fewer than 20 boxes?

No, our minimum order is 20 boxes.

Can I use A SMART MOVE moving boxes for a long distance move?

No. A SMART MOVE moving boxes can only be used for moves within the San Diego County, Orange County, and Los Angeles County service area as there would be no way for us to retrieve the boxes from far away. However for our long distance and overseas moves we do still offer our packing services but will pack into cardboard moving boxes. 

Can I extend my order?

Yes! Please give one of our moving experts a call at 858-790-8394 and they will be happy to help you with that.

Can I reschedule my delivery or pickup date?

Yes! Please give one of our moving experts a call at 858-790-8394 and they will be happy to help you with that. Please note there is no refund or discount for an early collection but we are happy to take them out of your way subject to availability.

Can I change my order before it is delivered? 

Yes! Please contact us by noon the day before your scheduled delivery, and we can add moving boxes or packing supplies.

What is your cancellation policy?

We understand moving plans can change for any number of reasons. If you would like to cancel an order, it must be done by noon the day before your scheduled delivery date to receive a full refund. If an order cancellation is made after this time but before the delivery, there is a 25% restocking fee. If an order is canceled at the time of the delivery, there is a restocking charge of 50%

Will you bring the moving boxes to my walk up apartment?

Yes! We will happily deliver the moving boxes to your apartment door. 

How do I assemble my wardrobe boxes? 

Here’s a quick rundown on how to put together a wardrobe box.

  1. To assemble the wardrobe box, first hold the box bottom side up. Fold the short flaps down first, followed by the larger flaps. Secure the cardboard flaps with packing tape.
  2. Next, flip the box over so that the bottom is now on the floor and the top flaps are open at the top.
  3. Secure the ends of the hanger bar inside the cut outs located on the top crease of the box. The hanger bar should pop right into these cut outs without a problem.
  4. After the hanger bar is secured to the box, you can begin hanging your clothes inside the wardrobe box. Each hanger bar should be able to hang eight or more pieces of clothing on hangers.
  5. Once you’ve finished hanging your clothes inside the box, close the two longer flaps on top. These pieces should have a cut out in the middle.
  6. Next, take the two shorter flaps and bend the outside edges (these should be cut out) down. As you close these flaps on top of the box, the bent pieces should fit perfectly into the middle center cut out. Secure the last top piece with packing tape.

For a visualization of these instructions, check out this helpful video below.
https://youtu.be/qgFodGRUPs4

Packing, Unpacking, and Organizing:

How much space do i need?

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Can i add more to storage?

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How do delivers work?

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Where are you warehouse located?

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What features do your were have?

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